Frequently Asked Questions
Hydrate
If I drink enough water, do I still need to add oneshot to my routine to support my body's hydration?
Drinking water is essential, but it doesn't replace the vitamins and minerals lost through sweating, exercise, and daily activity. oneshot is rich in vitamins and minerals that your body needs to maintain hydration and energy, such as B5, B6, B12, and zinc.
What do oneshot packets contain?
Oneshot packets consist of a blend of 6 essential salts: sodium, potassium, magnesium, calcium, chloride, and phosphate, along with vitamins B5, B6, B12, vitamin C, and zinc. This mixture helps with hydration, energy, focus, recovery, and all of this without sugar or artificial additives.
What are the advantages of oneshot hydration compared to alternatives?
Unlike options that are full of sugar and artificial additives, oneshot packets contain no sugar, are low in calories, and are packed with vitamins B5, B6, B12, C, and zinc. These additions boost energy metabolism, strengthen immunity, and improve concentration, making them a better solution for hydration.
Is oneshot safe for children?
Yes, oneshot packets are safe for children, thanks to carefully measured amounts of electrolytes and vitamins. Oneshot has received certification from Dubai Municipality confirming it is safe for children aged 4 years and above. It is also approved by the Saudi Food and Drug Authority.
Is one shot safe for pregnant women?
Yes, oneshot is safe for pregnant women and helps maintain hydration thanks to essential minerals and vitamins. However, it's always recommended to consult with your doctor before adding any new supplements during pregnancy.
Is oneshot safe for breastfeeding mothers?
Yes, oneshot is safe for breastfeeding mothers. It supports hydration and energy levels, but it's always best to consult your doctor for advice tailored to your specific situation.
When to drink oneshot hydrate?
oneshot is ideal anytime you need hydration or an boost, such as during or after exercise, while fasting, during travel, or for recovering from dehydration. They're also excellent for staying active on busy days.
How to I prepare it?
To prepare the drink, mix one oneshot packet with 330-500 ml of cold water, then stir or shake the container until completely dissolved and enjoy. You can adjust the amount of water according to your preference, whether you prefer a lighter or stronger drink.
How many oneshot Hydrate sticks can I have per day?
1-3 sticks per day is the recommended serving for adults.
Does it contain caffeine?
No, oneshot packets are caffeine-free. They naturally enhance energy and focus through their combination of electrolytes and B vitamins.
Does it have gluten?
No, oneshot is gluten-free.
Is oneshot halal?
Yes, oneshot is halal.
Shipping & Returns
Shipping Policy
After placing your order, you will receive an order confirmation email. Once your order has been prepared, you will receive a second email containing tracking information. Shipping fees are non-refundable in case of returns.
Where does oneshot ship to?
Currently, we offer local shipping through oneshot.sa to all cities throughout the Kingdom of Saudi Arabia, and we ship to all Gulf countries through oneshot.me
How long does shipping typically take?
We are keen to process and ship your order quickly, so it reaches you as soon as possible.
Within the Kingdom: Main Cities: Riyadh, Jeddah, and Dammam - within one day, noting that Riyadh orders are delivered same-day if you place your order before noon, or next day if order placed afternoon.
Other Areas: 2-6 days depending on the destination.
Please note that delivery times may vary based on the address. We are committed to providing a smooth and efficient shipping experience for our valued customers. If you have specific inquiries about shipping to your area, please contact our customer service team.
Can I track my order online?
We offer multiple convenient options for tracking your order:
Chat Function: Utilize our chat function available on our website. Simply enter your order number, and our system will provide you with real-time tracking information.
Email Notification: We'll send you an email with your tracking number as soon as your order is shipped. Check your inbox for this information.
Contact Customer Service: If you have any questions or need assistance, feel free to reach out to our customer service team (hello@oneshot.sa). You can use our contact form on the website, and we'll be happy to help with any inquiries regarding your order.
We're committed to providing you with a seamless and transparent shopping experience!
Do you have a refund policy?
Your satisfaction is our top priority. Kindly check out our Return Policy for more.
Contact us
Have more questions about our products, your order, or a general inquiry?